Do you have a question and don’t know whom to ask? Monday–Friday, from 8 a.m.–4:30 p.m., one of the associate deans in the Dean of Students Office is available to discuss concerns or answer any questions about a student’s time at Illinois State. Students commonly visit with the Dean on Duty when they are anticipating or returning from an extended absence, are overwhelmed by a family or personal emergency, or have a concern about classes. Whether it is an academic or a medical issue, a personal concern, or a question about university policies, the Dean on Duty can provide assistance and guidance.

Jada Woodley, a senior sociology major, visited with the Dean on Duty a few weeks ago when she wanted clarification on an issue that she couldn’t get from looking online or by calling. “The Dean on Duty was very helpful and brought to light information and resources I wasn’t aware of,” she said.

Woodley appreciated the one-on-one session that helped answer her questions in-depth. She received individualized attention in a comfortable environment. Woodley recommends other students to utilize the Dean on Duty to learn more about the resources and information available to help solve their particular problem or concern. “I had a very beneficial experience and I would go to the Dean on Duty again, no questions asked!” she said.

When you don’t know who to ask, ask the Dean on Duty! The service is free and open to all Illinois State University students. Please call (309) 438-2008 for more information about the Dean on Duty.