What do students at Illinois State University think about the services that Student Health Services (SHS) provides?

Student feedback is important as Student Health Services goal is to provide the best health care services to students and to ensure the needs of college students are being met. We strive to be able to provide many types of services to students, and we do our very best to make sure to guide students on a pathway of excellent medical care. Being accredited by the Accreditation Association for Ambulatory Health Care, Student Health Services meets nationally recognized standards for outpatient health care. Our achievements of these standards recognize that the Student Health Services staff is committed to providing quality health care.

Many students favor the ability to make appointments online as many of them are¬†finding ways to connect through mobile devices. Not only that, but as a student, you are often pulled in many directions with class, work, and student volunteer organizations so finding time for health appointments can be challenging. Taylor, a senior nutrition/dietetics major, said, “Having a staff that understands students’ minimal availability is great for when you need to schedule an appointment to accommodate your class schedule.”

“Having a staff that understands students’ minimal availability is great for when you need to schedule an appointment to accommodate your class schedule.”

Senior nursing major, Michelle, said, “It is great how convenient Student Health Services makes online appointment scheduling.”

Other students appreciate the care or services they receive at the health center. Mary, a senior psychology student, said: “The staff was quick and friendly! They always make me feel like all my questions are good questions to ask! I will absolutely continue utilizing SHS.” Another student, Manny, a senior exercise science major, has had ongoing care for an ankle injury: “Having worked with an SHS physician throughout the process of rehabilitating my right ankle, which was subject to major injury several months ago, has been nothing short of great! The physician demonstrated both intellect and strong interpersonal communication skills that do not disappoint.”

Other services such as pharmacy and student health insurance are very popular among the campus community. Both Manny and Mary utilize the pharmacy and believe the reduction in price for over-the-counter medication is the key to meeting the need of college students. Mary said:¬†“I have been using the pharmacy since my freshman year. It is very convenient!”

“I have been using the pharmacy since my freshman year. It is very convenient!”

Manny echoed what Mary said: “The pharmacy staff does a great job of providing students with good quality medication options. Being that the SHS building is right in the heart of Illinois State University’s campus, it is very convenient.” Student Health Insurance is another great option that students have at Illinois State. Manny has utilized the insurance and said, “It has served me well through both injury and illness.”

Student Health Services continues to do the very best to provide great medical care for the students. Appointments may be securely scheduled online or by phone by calling (309) 438-8655. Also, check out Student Health Insurance and our pharmacy!