Updates to Milner Library hours and services due to COVID-19 response
As part of Illinois State University’s coronavirus (COVID-19) responses and due to Governor Pritzker’s stay-at-home order, Milner Library is closed until further notice. Beginning Sunday, March 22, at noon, Milner librarians will be available for virtual research assistance by
- Texting (309) 807-9442,
- Via email,
- By chat when the Chat with Us button is green on the library’s website,
- and/or by contacting a Subject Librarian to schedule a research consult via Zoom and/or email.
Virtual Reference Desk hours are:
- Monday through Thursday: 8 a.m. to 10 p.m.
- Friday: 8 a.m. to 6 p.m.
- Saturday: 10 a.m. to 6 p.m.
- Sunday: Noon to 10 p.m.
Virtual research assistance is available to anyone regardless of University affiliation.
Special Collections & University Archives
Please note that Special Collections, JoAnn Rayfield University Archives and the ISU branch of the Illinois Regional Archives Depository (IRAD) are also closed until further notice. Anyone needing to reach Archives staff can email Archives@IllinoisState.edu for assistance. Anyone needing to reach Special Collections staff should email MilnerSPC@IllinoisState.edu.
Due Dates and Fees
Anyone with items checked out should keep those items and not return them to the library at this time. Due dates can be extended to May 11 by contacting our Circulation Desk at (309) 438-7321. Items can also be renewed online from the Library Accounts option under Quicklinks on Milner Library’s home page (video explanation available). Any item that goes into overdue or lost status after March 7 will have any fines attached to the item be forgiven once the item is returned.
Illinois Library Delivery Service has been suspended until further notice. Anyone who receives notices to return I-Share or Illinois State University items can disregard those messages, as I-Share library materials will not be considered overdue. Items can also be renewed online from the Library Accounts option under Quicklinks on Milner Library’s home page (video explanation available). Any materials that had been requested through I-Share that have not arrived at Milner will be held at their current location. Local requesting has also been impacted by this suspension. Items from North Storage and campus delivery are unavailable at this time. In addition, many libraries are not participating in Interlibrary Loan for the time being. Patrons with any questions should contact our librarians for research assistance.
Electronic Book and Textbook Availability
Many publishers have worked to allow free e-book and e-textbook access for students, faculty, and staff of colleges and universities. Please see our COVID-19 Free e-Resource and e-Textbook Guide for more information. Please note that books from these sources will not show up when searching the Milner Library catalog. Individuals will need to go through each company to see if books they want to access are available.
Library Electronic Resources
Students, faculty, and staff are encouraged to take advantage of Milner’s electronic resources that are available 24/7 such as Guides, electronic databases, the institutional repository ISU ReD, Kanopy streaming video service, digitized collections, and more. Additional resources from the University include Redbirds Keep Teaching, Redbirds Keep Learning, and Redbirds Keep Researching. Please see our COVID-19 Free e-Resource and e-Textbook Guide for more information on expanded e-book options due to COVID-19 available from various publishers.
Federal Depository Access
Due to building access limitations, access to the physical items in our Federal depository library collection is currently limited to Illinois State University students, faculty, and staff until further notice. For government information assistance, please contact the Government Documents Librarian at abonne@IllinoisState.edu or call (309) 438-2354. Access to online Government information remains available for everyone at https://guides.library.illinoisstate.edu/govdocs.
For the most up-to-date information on the University’s response, visit Coronavirus.IllinoisState.edu and the Coronavirus FAQ page. Updates and additional information will be posted to this story, the library’s website, and on social media as they become available
Last updated: March 31, 2020