If you are giving a final exam through ReggieNet next week, you should be aware of issues some students are encountering. Some students’ testing scores have not been recorded properly and have shown “zero” even though they have completed an exam. If you are using the Tests & Quizzes tool for your final exam, please be aware of the following limitations and pass them on to your students.

When taking a test on ReggieNet, students should …

  • open only one window and one browser. Students should be looking at only the testing screen and not be clicking Modules, Resources & Materials or any other tools in ReggieNet while taking a test.
  • save the answers as often as possible. If the questions are all displayed on one page, the “save” button will be at the bottom of the page. Students should periodically click “save” and then scroll back up to answer the questions.
  • not log in to ReggieNet from multiple tabs, multiple browsers, or multiple devices (e.g., computer AND mobile devices).
  • not use any mobile devices
  • not use your browser’s Back and Forward buttons.
  • wait for a confirmation number. After clicking “Submit for Grading,” wait for the submission screen that includes the confirmation number. If you close ReggieNet before seeing this screen, your test may not be recorded.

Additionally, instructors should follow these directions:

  • If you are assigning a test that is longer than 60 minutes, please break it down to smaller parts and display each part on separate pages. The system timeout is set to 60 minutes so if students are not saving the answers along the way, it will not keep unsaved answers. To create parts, you can click on “add parts” from the edit screen and add a question by authoring one by one or adding from your question pools.
  • Even if your test is less than 60 minutes, it may be a good idea to use parts, which may encourage students to save their answers frequently.

The Center for Teaching, Learning, and Technology provides ReggieNet support for faculty. Visit CTLT.IllinoisState.edu and click on the ReggieNet logo or email us at CTLT@IllinoisState.edu.