Unit: Technology Support Center

Help others stay secure online: Be a cyberchampion!

Two female students work together on a laptop to resolve a technical problem

We have covered several methods cybercriminals use to get your information or your money. Hopefully, you have learned a lot and have taken steps to make your online presence more secure. However, there is more to cybersecurity than just protecting yourself. Cyberchampions actively help others around them avoid traps set by cyberthieves and reduce human error, the leading vulnerability to cybercrime. This makes cyberchampions invaluable to their families and social groups and in workplaces.

Know how to protect your accounts

student typing on laptop with Illinois State University login screen displayed

Cybercriminals don’t need to break into secure systems if they can get your password and bypass your other security measures. Here are four tips to help you protect your accounts and passwords.

5 common scams that target Redbirds

An opened Apple MacBook on a cushioned table with a red notebook balancing on the edge of the keyboard and an individual using the trackpad with their fingers

You might imagine hackers using sophisticated software to break through high-tech firewalls to steal your information. In the real world, criminals use phishing and social engineering attacks to trick people into giving up their credentials or their money. Here are the top five scams that every Redbird should watch out for. “There is a problem

Central Login to debut new look in May

Screenshot of new Central Login screen with the ISU logo and seal at the top left followed by text boxes for user's Username (ULID) and password

This month, an upgraded version of the University’s single sign-on service, Central Login, will debut. This will bring a fresh new look of a modern design that is purposefully built to support mobile functionality and accessibility needs. Along with the updated look, there will be several new improvements for University faculty, staff, and students. One

Help.IllinoisState.edu: A new and improved campus resource

A sunny day on the Illinois State University Quad near Cook Hall

Keen-eyed Redbird community members may have noticed a new web address pop up in their searches recently—Help.IllinoisState.edu. The new Help site replaces the former ITHelp.IllinoisState.edu and is the starting point for finding select information about Illinois State University. While the Help site has been launched with all the technology information previously found on ITHelp (including

Human Resources partners ISU with LinkedIn Learning

laptop, headphones, computer keyboard, coffee

LinkedIn Learning is a new professional development resource available to faculty and staff, with a multitude of topics such as equity and inclusion, technical aptitude and application, leadership, and mindfulness.

Become a cyber champion

We have covered several methods that cybercriminals use to get your information or your money.  Hopefully, you have learned a lot and taken steps to make your online presence more secure. However, there is more to cybersecurity than just protecting yourself. Cyber-champions actively help others around them avoid traps set by cyber-thieves. Cyber-champions are valuable

Do your part. Examining role-based cybersecurity threats.

Asian male student working on his laptop.

Cybersecurity attacks are personal. Cybercriminals steal personal information and target their victims based on their role and what information they have access to. Here are some tips that every redbird should know based on their roles and responsibilities. Students Students are often targeted with fear tactics or opportunity tactics. Either way the goal is to get